DATA PROTECTION POLICY
1) Information About the Collection of Personal Data and Contact Details of the Controller
1.1 Thank you for visiting our website and your interest in our company. Below we inform you about how we process your personal data when you visit our website. Personal data means any information that can be used to identify you directly or indirectly.
1.2 The party responsible for data processing in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) is:
- Brand name: Juliette Boutique Company name: JT Commerce Limited
- Contact address: 83 King Lam Street, Lai Chi Kok, Hong Kong
- Email: info@juliette-boutique.com
- Phone number: +1 631 818 1580
- Customer service hours: Monday to Friday, 8:00 AM to 6:00 PM (GMT-5)
Please note that our company is based outside of Canada. We ensure that appropriate data protection safeguards are in place for any transfer of personal data.
1.3 To protect confidential content (e.g. orders, contact requests), we use SSL/TLS encryption. A secure connection is indicated by "https://" and the padlock icon in your browser.
2) Definitions
Cookies: small text files stored on users' devices. Third-party services: external providers such as payment processors or logistics partners. Personal data: any information relating to an identified or identifiable individual. Processing: any handling of personal data, e.g. collection, storage, use, transmission, or deletion.
3) Data Collection When Visiting Our Website
When you visit our website for informational purposes only, we automatically collect certain technical data known as server log files: page visited, date and time of visit, amount of data transferred, source/referral URL, browser and operating system used, IP address (truncated or anonymized where possible).
This processing is carried out based on our legitimate interest in the stability, technical security, and functionality of the website, in accordance with PIPEDA.
4) Cookies and Interest-Based Advertising
We use cookies to facilitate the use of our website, provide functionality, and perform statistical analyses. This may also include third-party cookies that enable personalized content or advertising.
You can configure your browser to allow, block, or permit cookies on a case-by-case basis. Disabling cookies may limit certain features of the website.
4b) Cookie Policy
We use cookies and similar tracking technologies on our website. This section explains what cookies we use and why.
What are cookies? Cookies are small text files placed on your device when you visit our website. They allow us to recognize your device and remember certain information about your visit.
Types of cookies we use:
- Strictly necessary cookies — Required for the website to function properly (e.g. shopping cart, checkout). These cannot be disabled.
- Functional cookies — Remember your preferences (e.g. language, currency) to improve your experience.
- Analytical cookies — Help us understand how visitors use our website (e.g. Google Analytics). Data is collected anonymously where possible.
- Marketing cookies — Used to show you relevant advertisements on third-party platforms (e.g. Meta, Google). These are only placed with your consent.
Your choices You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
For more information about managing cookies, visit www.allaboutcookies.org.
5) Contact
When you contact us via form or email, we process your data solely for the purpose of handling your inquiry. The legal basis is our legitimate interest in responding to your message. If your inquiry is aimed at entering into a contract, processing is carried out for pre-contractual measures.
6) Customer Account & Order Processing
When you create a customer account or place an order, we process the data necessary for contract fulfillment, delivery, and payment. Data is shared with shipping carriers, payment processors, and technically necessary partners such as our shop or hosting system.
7) Use of Your Data for Marketing Purposes
Newsletter: Emails are sent only with your express consent (confirmed opt-in). You may withdraw your consent at any time.
Email marketing to existing customers: If you have previously placed an order with us, we may send you offers for similar products. You may object to this at any time by contacting us or using the unsubscribe link in any marketing email.
8) Sharing Data with Third Parties
Your data is only shared with the following categories of recipients: shipping carriers (to deliver your order), payment processors (to process payment), marketing partners (only with your consent), and companies in the event of a merger, sale, or restructuring.
9) International Data Transfers
As our company is based outside of Canada, personal data may be transferred internationally. We ensure that an adequate level of data protection is maintained — for example, through contractual safeguards or recognized data protection standards — in accordance with PIPEDA and applicable Canadian privacy law.
10) Data Security
We implement technical and organizational measures to protect your data in accordance with PIPEDA requirements against loss, unauthorized access, misuse, or alteration.
11) Retention and Deletion of Data
Personal data is retained only as long as necessary for the purposes described or as required by applicable retention obligations. Afterwards, data is deleted or anonymized.
12) Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. Should this occur, such data will be deleted promptly.
13) External Links
Our website may contain links to external websites. We are not responsible for their content or data protection practices.
14) Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. The current version is always available on our website. We will notify you of material changes in an appropriate manner.
15) Your Rights Under PIPEDA
Under Canadian privacy law (PIPEDA), you have the right to access the personal data we hold about you, request correction of inaccurate data, withdraw consent for certain types of data processing, and lodge a complaint with the Office of the Privacy Commissioner of Canada. To exercise these rights, contact us at: info@juliette-boutique.com
16) Contact
- Brand name: Juliette Boutique
- Company name: JT Commerce Limited
- Contact address: 83 King Lam Street, Lai Chi Kok, Hong Kong
- Email: info@juliette-boutique.com
- Phone number: +1 631 818 1580
- Customer service hours: Monday to Friday, 8:00 AM to 6:00 PM (GMT-5)