CONTACT US

We’re Here for You

At Juliette Boutique, we value personal connection with every customer. Whether you have a question about your order, need help with a return, or simply want to share your experience with us, our team is always ready to listen and assist.

When should you reach out?

When you’d like an update about your order or delivery
If you need guidance on returns or exchanges
To share feedback, suggestions, or ideas for our collections
For any other questions where we can be of help

Customer Care Information

Store Name: Juliette Boutique
Business Name: JT Commerce Limited
Contact Address: 83 King Lam Street, Lai Chi Kok, Hong Kong
Email: support@julietteboutique.com
Customer Care Hours: Monday to Friday, 8:00 AM – 4:00 PM (AEST)

We aim to respond to all inquiries within 24 hours.

FREE SHIPPING

Enjoy free shipping including full Track & Trace throughout Australia!

30-DAY MONEY BACK GUARANTEE

We offer a 30-day return policy. If you are not completely satisfied, you can return your item within 30 days — no questions asked.

24/7 CUSTOMER SUPPORT

We’re always here whenever you need us. Whether you have a question about your order, need guidance with sizing, or simply want a little more information, you can rely on us and our small Juliette Boutique support team to be with you every step of the way.